Terms of Service

Bauthe Canada these Terms of Service explain the conditions that apply when you access our website, browse our beauty and personal care products, place an order, make a purchase, or use other services provided through our online store. By accessing or using our website, you agree to comply with these terms and the applicable policies referenced on our website. If you do not agree with these terms, please discontinue using the website and do not place an order.

These Terms of Service are intended to establish a clear understanding between Bauthe Canada and our customers regarding website access, product information, orders, payments, shipping, returns, customer communications, and other aspects of the shopping experience. They should be read together with our Privacy Policy, Shipping Policy, Return and Refund Policy, Billing Information, and any additional terms presented during checkout. If a specific policy applies to a particular transaction, that policy should be considered alongside these general terms, subject to applicable law.

Bauthe Canada operates an online beauty and personal care store offering products that may include skincare, cosmetics, hair care, and other related items, depending on current availability. Our website is intended to provide customers with information about the products offered, applicable prices, available purchasing options, and relevant policies. Product selection, availability, descriptions, and website features may change from time to time as our business develops and inventory changes.

We make reasonable efforts to present product descriptions, photographs, specifications, prices, and other information accurately. However, product images are provided for illustrative purposes where appropriate, and the appearance of a product may vary depending on lighting, photography, screen settings, packaging updates, or manufacturer changes. Customers should read the written product description and any available ingredient information, instructions, warnings, and specifications before purchasing or using an item. If a product detail is unclear, customers are encouraged to contact us before placing an order.

Beauty and personal care products may produce different results for different individuals. Product information on our website is provided to help customers understand the products offered and is not intended to replace medical advice, diagnosis, or treatment. Customers should follow the manufacturer's directions, review ingredient information, and consider any known allergies or sensitivities before use. If a product causes an unexpected reaction or you have concerns about its suitability, discontinue use as appropriate and seek advice from a qualified healthcare professional when necessary.

Prices and product availability are displayed on our website and may change without prior notice where permitted by law. The price applicable to an order is generally the price presented at checkout when the order is submitted, subject to confirmation, applicable taxes, shipping charges, and any lawful correction of an obvious error. Promotional offers, discounts, and special pricing may be subject to separate conditions, including eligibility requirements, limited availability, specified time periods, or restrictions on combining offers. Any applicable conditions should be reviewed before completing a purchase.

When placing an order, you agree to provide accurate, current, and complete information necessary to process the transaction and deliver the products. This may include your name, billing details, shipping address, email address, telephone number, and payment information submitted through the available payment process. You are responsible for reviewing your order carefully before submitting it, including the products selected, quantities, shipping address, delivery method, and total amount payable. Incorrect or incomplete information may delay processing or delivery.

Submitting an order constitutes a request to purchase the selected products under the terms displayed during checkout. An order confirmation email may acknowledge receipt of your order but does not necessarily mean that the order has been finally accepted or dispatched. Order acceptance, processing, and fulfilment are subject to product availability, payment authorization, verification requirements, and other relevant circumstances. If we cannot fulfil an order, we will take reasonable steps to notify you and arrange any refund required under applicable law and our policies.

Bauthe Canada reserves the right to decline, cancel, or limit an order where permitted by law and where reasonable grounds exist. Such circumstances may include suspected fraud, unauthorized transactions, pricing or listing errors, unavailable inventory, inaccurate delivery details, or indications that an order has been placed for prohibited or abusive purposes. If payment has already been collected for an order that we cannot fulfil, we will arrange the applicable refund in accordance with relevant legal requirements and our refund procedures. Nothing in these terms is intended to exclude consumer rights that cannot legally be excluded.

Payments must be made using the payment methods displayed and accepted at checkout. Available methods may vary depending on the payment provider, transaction, and website configuration. Payment processing may be handled by independent third-party providers subject to their own terms and security procedures. By submitting payment information, you confirm that you are authorized to use the selected payment method. Bauthe Canada does not ask customers to send banking passwords, PINs, card security codes, or one-time verification codes through general customer support email.

Your order may be subject to applicable taxes, shipping charges, and other costs disclosed before the order is completed. Customers are responsible for reviewing the checkout summary to understand the total amount payable. If a payment is declined, additional verification is required, or a transaction cannot be completed, the order may be delayed or cancelled until the issue is resolved. Any billing questions should be raised with our customer support team using the contact information published on our website.

Shipping and delivery are governed by our Shipping Policy and the information presented during checkout. Available delivery methods, processing times, shipping charges, tracking options, and estimated delivery dates may vary according to the destination, order contents, carrier availability, and other factors. Delivery estimates are provided as guidance unless expressly stated otherwise. Delays may occur because of weather, carrier disruptions, customs procedures where applicable, incorrect addresses, or circumstances outside our reasonable control. Customers should ensure that the shipping address and contact details submitted with an order are correct.

If an order has not arrived within the expected period, customers should contact us with their order number and relevant details so we can review the available information. Any investigation involving a carrier or other delivery provider may require additional time. The rights and responsibilities of Bauthe Canada and the customer concerning lost, damaged, delayed, or incorrectly delivered orders remain subject to applicable consumer protection laws and our published policies.

Returns, refunds, exchanges where offered, and cancellations are governed by our Return and Refund Policy and applicable law. Eligibility may depend on the nature of the product, its condition, whether it has been opened or used, the timing of the request, and the circumstances of the purchase. For hygiene and safety reasons, certain beauty and personal care products may be subject to specific return restrictions where permitted by law. Nothing in these terms limits a customer's rights regarding defective, misrepresented, or non-conforming goods where those rights are protected by law. Customers should review the applicable policy and contact support before sending products back.

You agree to use our website for lawful purposes and in a manner that does not interfere with its operation or compromise the experience of other visitors. You must not attempt to gain unauthorized access to our systems, introduce malicious software, interfere with payment or ordering functions, submit fraudulent orders, misuse customer support channels, or use our website to infringe the rights of others. We may take reasonable measures to protect our website, customers, and business operations against misuse, fraud, security threats, or unlawful activities.

All website content, including text, photographs, graphics, logos, design elements, and other materials, may be protected by copyright, trademark, and other intellectual property laws. Ownership of individual materials may belong to Bauthe Canada or to the relevant manufacturers, suppliers, or rights holders. Except where permitted by law or expressly authorized by the appropriate rights holder, you may not reproduce, distribute, modify, publish, or commercially exploit website content without the necessary permission.

Our website may include links to third-party websites, payment providers, shipping services, social media platforms, or other external resources. These services may be subject to separate terms and privacy policies, and Bauthe Canada does not control all aspects of their operation. We are not responsible for the independent content or policies of third-party websites except where responsibility is imposed by applicable law. Customers should review the relevant terms before using external services or sharing personal information with them.

Personal information submitted through our website is handled in accordance with our Privacy Policy and applicable privacy laws. Information may be processed to manage orders, complete payments, arrange delivery, respond to inquiries, maintain transaction records, prevent fraud, and improve our services. Where required by law, we will provide appropriate notices and choices concerning cookies, analytics, marketing communications, and other forms of data processing. Customers can review our Privacy Policy and Cookie Preferences for additional information.

To the extent permitted by applicable law, Bauthe Canada will not be responsible for indirect or consequential losses arising from website use or an inability to access our services, where such limitations are legally valid. We do not guarantee that the website will always be available without interruption or that every technical issue can be prevented. However, nothing in these terms excludes or restricts liability that cannot lawfully be excluded or restricted, including applicable consumer rights, liability for fraud where exclusion is prohibited, or other mandatory legal protections.

We may update these Terms of Service from time to time to reflect changes in our business, products, website functionality, payment or delivery arrangements, or legal obligations. The revised terms will be published on our website with an updated date where appropriate. Changes will apply as permitted by law, and any additional notice or consent required for particular changes will be provided where necessary. Customers should review these terms periodically and consult the version applicable to their transaction.

These Terms of Service are subject to the laws applicable to the transaction and the mandatory consumer protection laws that apply to the customer. Where legally appropriate, matters concerning the operation of Bauthe Canada's business may be governed by applicable federal Canadian law and the laws of British Columbia. Nothing in these terms is intended to deprive customers of mandatory rights available under the laws of their place of residence or another applicable jurisdiction. Any dispute should first be raised with our customer support team so that the parties may attempt to resolve the matter constructively.

If any provision of these terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permitted. A failure to enforce a provision on one occasion does not necessarily waive the right to enforce it on another occasion. These terms, together with the policies and conditions expressly referenced or presented during checkout, describe the general conditions governing your use of the Bauthe Canada website and purchases made through our store.

If you have questions about these Terms of Service, your order, payment, delivery, or any other matter relating to our website, please contact Bauthe Canada at 9161 135A St, Surrey, BC V3V 5V4, Canada. You can reach us by email at hello@bauthe.ca or by phone at +1 778-325-5786.